We want you to get the most from your hearing systems so we provide you with tailored comprehensive lifetime aftercare which includes:

  • Personalised programming and fine-tuning of hearing aids
  • Twice a year check-ups for the lifetime of your hearing system
  • Telephone helpline support
  • Extensive warranty on all products, and don’t forget many repairs can be done in-house straight away
shutterstock_1227642109 – signs of hearing loss

Personalised programming and fine-tuning

Modern electronic hearing systems don’t work until they are programmed and this is where our key skills lie. We start with your hearing prescription and then refine it over the next few weeks as you acclimatise to the new sounds and as we learn what your personal preferences and needs are.


Twice-a-year check-ups for the lifetime of your hearing system

This is an opportunity when we can

  • Check your ear health such as the condition of skin, excess wax etc.
  • Clean and check the performance of the products
  • Measure any changes in your hearing level
  • Replace worn consumables (ear wires, domes & wax guards)
  • Reprogram / tweak sounds and make minor adjustments to ensure your prescription stays up to date

Helpline  01625 582140

  • Available to all clients between 9.30 am to 4.30 pm Monday to Friday
  • Occasionally it is nice to talk to an Audiologist when a question arises instead of waiting for an appointment
  • It can save you a trip to see us and it usually gives instant answers
  • You can also order consumables such as batteries over the phone

Hearing Aid Maintenance

The following tips will help you keep your hearing aids in top condition:

  • If a hearing aid stops working it is usually one of 3 things
    • Battery Flat or low charge
    • Sound outlet blocked usually caused by wax – change the wax guard or brush the tip
    • Sound inlet blocked usually due to sticky fingers, hair spray or dust.
  • Perform all cleaning and battery changes over a table or tray
  • Remove your hearing aids at night and before showering or swimming
  • Keeping your aids in a dry aid kit overnight can reduce moisture and prolong life

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Alderley Edge

48 South Street,
Alderley Edge

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Waters Green House,
Sunderland Street,
Macclesfield SK11 6LF

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Stockton Heath

The Bridge Podiatry Clinic,
3 Ellesmere Road,
Stockton Heath WA4 6DS

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2 Crescent Road
WA15 9NA

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